About Us


Pinnacle Logo - 002

Our Company

We are a second-generation sales and marketing agency serving the plumbing and heating industry in Ohio, Northern Kentucky, Western Pennsylvania, Western Maryland, West Virginia, and Upstate New York. We have a 10 person outside sales team and an 8 person insides sales support team.

We have a sharp focus on where we dedicate our finite time and resources, and so we choose to represent a small group of 18 premier manufacturers. Using sophisticated inventory control and CRM software, our sales efforts are augmented by our buy/sell warehouses in Pittsburgh and Syracuse and our ability to develop professional marketing campaigns for our represented and stocked manufacturer partners. Our corporate headquarters and training center are located in Pittsburgh.

In a rapidly changing and consolidating market, our sales force is experienced and creative enough to face change head on, large enough to develop business amid ongoing consolidation, and skilled enough to provide sales, technical, and marketing expertise throughout the downstream supply chain. We are poised to grow with our principals and customers for decades to come.

 

Our Mission

We strive to be a company known for integrity, quality long-term partnerships, in-depth product and marketplace knowledge, and continual sales growth for our principals and partners.

 

Our Values

We are dedicated to continual improvement, excellence, and integrity. We employ a team-based selling approach, which means that just as we are selective about the manufacturers we represent, we are also particular about the associates we hire. This selectiveness allows us to invest heavily in our people. Continual individual improvement couples with our team-based environment to foster a culture of entrepreneurial cooperation. This team of excellence-seeking individuals is fueled by our competitive drive to win and outperform the market. Our commitment to integrity ensures that when we win, we do so ethically and responsibly.


Industry Affiliations


AIM-R

 

ASHRAE


ASA

 

ASPE

 

ASPE

 

CPMR


NKBA

PHCC


NCWA